Moving Company Reviews

Moving Company Reviews

See how our customers review One Way Van Lines various services.

In order to monitor and maintain high standards of quality, we invite our customers to complete a Customer Satisfaction survey. Burke Inc.*, an independent research firm, administers and reports results of One Way Van Lines customer feedback and satisfaction survey, ensuring accurate, third-party reporting. With nearly 9,000 customers responding annually, our survey results demonstrate the superior service you’ll receive when moving with One Way Van Lines.

Overall Customer Satisfaction
 
 4.12 out of 5

In addition to strong overall satisfaction ratings, we maintain high ratings across key aspects of the moving process:

In-Home Estimate 
  
 4.35 out of 5

Move Coordination 
 
 4.28 out of 5

Packing Services

4.40 out of 5

Loading Services

4.50 out of 5

Delivery Services

4.49 out of 5


Star ratings based on 9,283 customer surveys completed in the latest 12 months ending 12/31/2017.